Terms and Conditions

PERSONAL DATA PROCESSING POLICY

COLLAGEN FOODS CORP SAS

NIT 901492777

GENERAL FEATURES

COLAGENO FOODS CORP SAS, in order to observe and fully comply with the legal provisions regarding the processing of personal data provided for in Law 1581/2012, partially regulated by Decree 1377/2013, which develop the constitutional right they have all people to know, update and rectify the information that has been collected about them, in databases or files, as well as the other rights, freedoms and guarantees referred to in articles 15 and 20 of the Political Constitution, develops this document content of the Policy established by this company for the correct safeguarding of the Personal Data of users, customers, suppliers, Distributors and any third party that is commercially and labor related.

LEGAL FRAMEWORK

This document is based on the Political Constitution of Colombia; Law 1266 of 2008; Law 1581 of 2012; Regulatory Decrees 1727/2009, 2952/2010 and 1377/2013; and judgments of the Constitutional Court C-1011 of 2008, and C-748 of 2011.

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PURPOSES AND TREATMENT TO WHICH THE PERSONAL DATA WILL BE SUBJECTED

The personal data that COLAGENO FOODS CORP SAS collects, stores, uses, circulates, deletes, processes and compiles will be used for the following purposes: Offer products and services; inform about commercial campaigns, promotions and benefits; send advertising; consult risk centers for commercial purposes and credit services; consult consumption habits and hobbies for later offers; contact you to conduct market research and satisfaction surveys; manage and process requests, complaints, claims and suggestions; share it with allied and associated companies for the same purposes.

DEFINITIONS

The following definitions are established as a framework for the personal data processing policy, in order to give an ideal application to the regulatory environment, accepting the interpretation criteria established in the same regulations:

< >Authorization: Prior, express and informed consent of the owner to carry out the processing of personal dataDatabase: Organized set of personal data that is subject to processingPersonal Data: Any information linked to or that may be associated with one or more specific natural persons or determinablesResponsible for the Treatment: Natural or legal person, public or private, who by itself or in association with others, decides on the database and/or the treatment of the data. Responsible for the Treatment: Natural or legal person, public or private, which by itself or in association with others, performs the processing of personal data on behalf of the controller Natural person whose personal data is subject to Treatment. Any operation or set of operations on personal data, such as the collection, storage, use, circulation or deletion. Compliance Officer: Responsible for receiving, processing and channeling requests received from third parties.

GUIDING PRINCIPLES

The following legal principles will be taken into account in the interpretation and application of the established guidelines:

< >Principle of legality: In the use, capture, collection and processing of personal data, the current and applicable provisions that govern the processing of personal data and other related fundamental rights will be applied.Principle of freedom: The use, capture, Collection and processing of personal data can only be carried out with the prior, express and informed consent of the Holder. Personal data may not be obtained or disclosed without prior authorization, or in the absence of a legal, statutory or judicial mandate that relieves consent. Principle of purpose: The use, capture, collection and processing of personal data to which you have access and are collected and collected by COLAGENO FOODS CORP SAS will be subordinated and will serve a legitimate purpose, which is informed to the respective holders of the personal data at the time of signing the respective authorization. Principle of veracity or quality: The information subject to use, capture, collection and processing of personal data must be true, complete, accurate, updated, verifiable and understandable. The Treatment of partial, incomplete, fractional or misleading data is prohibited. Principle of transparency: In the use, capture, collection and treatment of personal data, the right of the owner to obtain from COLAGENO FOODS CORP SAS, at any time, must be guaranteed. and without restrictions, information about the existence of any type of information or personal data that is of interest or ownership.Principle of access and restricted circulation: Personal data, except public information, may not be available on the Internet or other media disclosure or mass communication, unless access is technically controllable to provide restricted knowledge only to the Holders or authorized third parties. For these purposes, the obligation of COLAGENO FOODS CORP SAS will be of medium. Security principle: The personal data and information used, captured, collected and subject to treatment by COLAGENO FOODS CORP SAS will be protected to the extent that the technical resources and Minimum standards allow it, through the adoption of technological protection measures, protocols and all kinds of administrative measures that are necessary to provide security to electronic records and repositories avoiding their adulteration, modification, loss, consultation, and in general in against any unauthorized use or access.Principle of confidentiality: Each and every person who manages, manages, updates or has access to information of any kind found in Databases or Databases, undertakes to preserve and maintain strictly confidential and not reveal it to third parties, all personal, commercial, accounting information s, technical or of any other type provided in the execution and exercise of its functions.

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SENSITIVE DATA PROCESSING

Sensitive Data: It is understood by such those that affect the intimacy of the owner or whose improper use can generate discrimination, such as those that reveal racial or ethnic origin, political and sexual orientation, religious or philosophical convictions, union membership , social or human rights organizations or that promote the interests of any political or opposition party, as well as data related to health, sexual life and biometric data. It should be noted that COLAGENO FOODS CORP SAS does not request sensitive data. If it is the case that these are required, they will be submitted to the maximum possible protection.

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RIGHTS OF CHILDREN AND ADOLESCENTS. 

In the treatment, respect for the prevailing rights of children and adolescents will be ensured. The processing of personal data of children and adolescents is prohibited, except for those data that are of a public nature.

It is the task of the state and educational entities of all kinds, to provide information and train legal representatives and guardians on the possible risks that children and adolescents face regarding the improper treatment of their personal data and provide knowledge about of the responsible and safe use by children and adolescents of their personal data, their right to privacy and protection of their personal information and that of others.

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DUTIES OF COLAGENO FOODS CORP SAS AS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA

 COLAGENO FOODS CORP SAS, as the person responsible for the processing of personal data, must comply with the following duties:

< >Guarantee the owner, at all times, the full and effective exercise of the right of Habeas Data. Request and keep, under the conditions provided by law, a copy of the respective authorization granted by the owner. Duly inform the owner about the purpose collection and the rights that assist you by virtue of the authorization granted. Keep the information under the necessary security conditions to prevent its adulteration, loss, consultation, use or unauthorized or fraudulent access. Guarantee that the information provided to the Treatment Manager is truthful, complete, accurate, up-to-date, verifiable and understandable. Update the information, timely communicating to the Treatment Manager, all the news regarding the data previously provided, and adopt the other necessary measures so that the information supplied to it is kept up to date. Rectify the information when it is incorrect and communicate what is pertinent to the Treatment Manager. Provide the Treatment Manager, as the case may be, only data whose processing is previously authorized in accordance with the provisions of the law; Require the Treatment Manager at all times to respect the security conditions and privacy of the Holder's information. Process queries and claims made. Inform the Treatment Manager when certain information is under discussion by the holder, once the claim has been submitted and the respective procedure has not been completed. Inform, upon request of the Holder, about the use given to their data. Inform the data protection authority when there are violations of the security codes and there are risks in the administration of the information of the Holders.

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RIGHTS OF THE HOLDERS

The Owner of the personal data will have the following rights:< >To know, update and rectify their personal data in front of those responsible or in charge of the treatment. This right may be exercised, among others, against partial, inaccurate, incomplete, fragmented, misleading data, or those whose treatment is expressly prohibited or has not been authorized. Request proof of the authorization granted to the data controller except when It is expressly excepted as a requirement for the treatment, in accordance with the provisions of the applicable regulations. To be informed by the person in charge or the Person in Charge of the Treatment, upon request, regarding the use that has been given to their personal data. Submit to the Superintendency of Industry and Commerce complaints for violations of the provisions of the law and other regulations that modify, add or complement it. Revoke the authorization and / or request the deletion of data when the principles, rights and constitutional guarantees are not respected in the treatment and legal. The revocation and/or suppression will proceed when the Superintendence of Industry and Commerce has determined that in the Treatment the person in charge or in Charge has incurred in conduct contrary to this law and the Constitution. Access, free of charge, to your personal data that have been subject to of Treatment.

NATIONAL REGISTRY OF DATABASES

COLAGENO CORP SAS, in compliance with the legal postulates, will attend to what is conducive to the registration of the Database, its updating or modification.

TRANSFER OF DATA TO THIRD PARTIES

Given the circumstances and the nature of the relationships that a personal data holder has with COLAGENO FOODS CORP SAS, their information could be transferred to third parties, understanding with the acceptance of this policy, that the personal data holder expressly authorizes for transfer the information to third parties that have a direct link or association with the data controller and for similar purposes.

Presented the case of transfer to third parties, COLAGENO FOODS CORP SAS will take the necessary measures so that these third parties know and are obliged to observe this policy, and to give this information only the use of the owner's relationship with COLAGENO FOODS CORP SAS, and only for the term of its duration, without it being used for different purposes.

AUTHORIZATION

COLAGENO FOODS CORP SAS will limit itself, in the collection of personal data, to those that are pertinent and adequate for the purposes of the relationship between it and the owner of the personal data. Sensitive data is not included.

< > Granting of authorization: The authorization granted by the owner of the personal data can be evidenced by any accepted means of proof, whether physical, electronic, data message, internet, websites, and in any other format that guarantees its subsequent consultation. and from which the holder's authorization can be unequivocally concluded. For the pertinent purposes, the acceptance of this Personal Data Treatment Policy implies the full authorization granted by the user to COLAGENO FOODS CORP SAS for the handling of the data.

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NOTICE OF PRIVACY

Through this document, whether physical, electronic or by any other means, the owner of the personal data is made aware of the treatment and information policies and how they can be accessed. This contains the name or company name and contact information of the person responsible for the treatment, the type of treatment to which the data will be subjected and its purpose, the rights that assist the owner, the mechanisms arranged by the person in charge to make it known to the owner of personal data, the information treatment policy and the substantial changes that occur in them, or in the privacy notice found at the end of this document.

ACCESS TO INFORMATION

COLAGENO FOODS CORP SAS guarantees the right of access to information by its holders, once they certify such quality, making personal data available to them, without incurring any outlay.< >Questions: The holders or their successors in title may consult the personal information of the holder that rests in any database. LUISA CHIMÁ SAS must provide them with all the information contained in the individual record or that is linked to the identification of the owner. The query will be formulated before COLAGENO FOODS CORP SAS, through the person (Compliance Officer) or the unit that has been designated to perform such functions, leaving as proof of such filing the electronic record, through which the request is captured. customer consultation. In any case, such request may also be made by physical means. The query will be answered within a maximum term of ten (10) business days from the date of receipt of the query. When it is not possible to attend the query within said term, the interested party will be informed, stating the reasons for the delay and indicating the date on which their query will be attended, which in no case may exceed five (5) business days following the expiration of the first term. The Holder or his successors in title who consider that the information contained in the database should be subject to correction, update or deletion, or when they notice the alleged breach of any of the duties contained in the law, may file a claim with the person ( Compliance Officer) or the unit that has been designated to perform such functions, who will give the established procedure, in the following rules: The claim will be formulated by means of a request addressed to the person in charge of the treatment or the person in charge of the treatment, with the identification of the holder , the description of the facts that give rise to the claim, the address, and accompanying the documents that you want to assert. If the claim is incomplete, the interested party will be required within five (5) days after receipt of the claim to correct the faults. After two (2) months from the date of the request, without the applicant submitting the required information, it will be understood that the claim has been withdrawn. In the event that the person receiving the claim is not competent to resolve it, it will be transferred to the appropriate party within a maximum period of two (2) business days and the interested party will be informed of the situation. Once the complete claim has been received, it will be included in the database. of data a legend that says "claim in process" and the reason for this, in a term not exceeding two (2) business days. Said legend must be maintained until the claim is decided. The maximum term to address the claim will be fifteen (15) business days from the day following the date of receipt. When it is not possible to address the claim within said term, the interested party will be informed of the reasons for the delay and the date on which his claim will be addressed, which in no case may exceed eight (8) business days following the expiration of the first finished.

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PERSONS TO WHOM THE INFORMATION MAY BE PROVIDED

The information that meets the conditions established by law may be provided to the following persons: < > To the owners, their successors in title or their legal representatives; To public or administrative entities in the exercise of their legal functions or by court order; To third parties authorized by the owner or by law.

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RIGHT TO UPDATE, RECTIFICATION AND DELETION

The rights of updating, rectification and deletion may only be exercised by:< >The owner or his successors in title, after proof of his identity. His representative, after proof of representation. When the request is made by a person other than the owner, the legal capacity or mandate to act must be duly accredited; and in case of not accrediting such quality, the request will be considered as not presented. The name and address of the owner or any other means to receive the answer. The documents that prove the identity or personality of their representative. The clear and precise description of the personal data with respect to which the owner seeks to exercise any of the rights. If necessary, other elements or documents that facilitate the location of the personal data.

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DATA DELETION

The owner may, at any time, request COLAGENO FOODS CORP SAS, the deletion of their personal data, When:< >Considerate that they are not being treated in accordance with the principles, duties and obligations provided for in current regulations. to be necessary or pertinent for the purpose for which they were collected. The period necessary for the fulfillment of the purposes for which they were collected has been exceeded. The owner has a legal or contractual duty to remain in the database. of data hinders judicial or administrative actions linked to fiscal obligations, the investigation and prosecution of crimes or the updating of administrative sanctions. The data is necessary to protect the legally protected interests of the owner; to carry out an action based on the public interest or to comply with an obligation legally acquired by the owner.

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REVOCATION OF THE AUTHORIZATION

The holders of the personal data can revoke the consent to the processing of their personal data at any time, as long as it is not prevented by a legal or contractual provision. For this purpose COLAGENO FOODS CORP SAS, must establish simple and free mechanisms that allow the owner to revoke their consent. The revocation can be given on all the consented purposes.

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INFORMATION SECURITY GUARANTEES

In compliance with the security principle conceived in the regulatory framework, COLAGENO FOODS CORP SAS, as the person responsible for the Treatment of personal data, will establish the necessary and sufficient technical, human and administrative measures to offer security to the information, avoiding its adulteration, loss, consultation, unauthorized or fraudulent use or access.

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LEGITIMATION FOR THE EXERCISE OF THE RIGHTS OF THE HOLDER

The rights of the holders established by law may be exercised by the following persons:< >By the holder, who must sufficiently prove his identity by the different means made available by the person in charge. By his successors in title, who must prove such quality. By the representative and/or proxy of the Holder, prior accreditation of the representation or empowerment. By stipulation in favor of another or for another.

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PERSONAL DATA PROTECTION FUNCTION

COLAGENO FOODS CORP SAS acts as the controller of personal data; it may designate, if it considers it necessary, the Treatment Manager, who has the obligation to process the requirements of the owners.

COLAGENO FOODS CORP SAS may also designate the Compliance Officer or the dependency it deems appropriate to perform such functions, to receive, process and channel the different requests received and send them to the respective area in charge of treatment, complying with the data protection and processing requests in the terms established by the applicable regulations.

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In the event of considering that COLAGENO FOODS CORP SAS is giving a use contrary to the legally established authorized use, you can contact us at:

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< >The address Cra.14 No. 79 - 74, Bogotá Colombia The email info@colagenoshots.com The cell phone 31102411107 The website www.colagenofoods.com

VALIDITY

These treatment policies are in force as of their publication and for an indefinite period.

CONFIDENTIALITY IN THE PROCESSING OF PERSONAL DATA

COLAGENO FOODS CORP SAS, in compliance with article 4, subsection "h", of statutory law 1581/2012, undertakes to keep absolute confidentiality, even after all links have ended, under the terms of the law, regarding the personal data provided by third parties, and to use them exclusively for the purposes authorized by them.

By virtue of this, the data provided will be used exclusively to provide information on offers, promotions, courtesies, discounts, benefits, surveys, loyalty campaigns, invitations to events, raffles, various activities of a social, cultural and recreational nature, linked to COLAGENO FOODS CORP SAS

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It is noted that the handling of personal data will be done in accordance with the Personal Data Processing Policy of COLAGENO FOODS CORP SAS and for the exclusive purposes indicated above. This Data Treatment Policy rests on the website www.colagenofoods.com

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Finally, COLAGENO FOODS CORP SAS undertakes not to disclose personal information provided by the owners and to treat it as confidential.

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Additionally, we declare that the mechanisms through which we make use of personal data are safe and confidential, preventing unwanted access by third parties and ensuring their confidentiality, backed by procedures aimed at the effective fulfillment of the rights consecrated to favor of the holders, such as:

< > Know, update and rectify personal data Revoke this authorization and/or request the deletion of data Access your personal data free of charge Submit complaints and claims about the way in which your data is processed. www.colagenofoods.com.